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FAQ
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Why are items limited in stock?We curate unique and exclusive products that align with our brand’s values of quality and originality. Limited stock helps us maintain exclusivity and ensure that our customers have access to one-of-a-kind items that are not available elsewhere. We don't want you to look like others because you aren't like others
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Will limited stock items ever be restocked?Restocks are not guaranteed for limited stock items. While we occasionally bring back popular items if demand is high, many of our limited editions are only available once. To stay updated on possible restocks, we recommend subscribing to our newsletter or signing up for stock alerts on the product page.
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How can I be among the first to order products from BasedCollections?To be among the first to order from BasedCollections, join our exclusive pre-order list! By subscribing to our newsletter, you'll gain early access to new releases. We send subscribers a unique password to unlock our shop before items are officially launched, allowing you to pre-order products before they go public. Don’t miss out—subscribe now to stay ahead!
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What payment methods do you accept?We accept all major credit cards, PayPal, Apple Pay, Google Pay, and select cryptocurrencies. Our checkout process is secure, ensuring that your personal information is protected.
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Can I cancel or modify my order after placing it?We process orders quickly, but if you need to make any changes, please contact our support team as soon as possible. If the order hasn’t shipped yet, we’ll do our best to accommodate any requests for cancellation or modifications.
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Do I need an account to make a purchase?No, you don’t need an account to make a purchase. However, creating an account allows you to view your order history, save your shipping details for future orders, and access exclusive offers.
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